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State directory · dataset 2026.08

Water utilities serving Connecticut

Browse 33 indexed systems and see how frequently the directory identified public payment, fee, leak, assistance, and emergency information. Coverage describes the research record—not utility performance.

Connecticut research snapshot

Public detail found in indexed records

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67%

Online portal identified

22 of 33

18%

Public fee detail

6 of 33

33%

Leak policy detail

11 of 33

36%

Assistance detail

12 of 33

39%

Emergency route

13 of 33

Private Investor-Owned Utility

Connecticut Water Company

Service area: 60 Connecticut towns, including the Connecticut Water Division, Crystal, Mansfield, Unionville, Storrs, Middlebury, Heritage Village, and other local divisions

Population: More than 107,000 water customers in 60 Connecticut towns, representing approximately 360,000 people; the company also reports about 3,000 wastewater customers in Southbury.

Billing fields: 7 of 7 documented

Public Water Authority

Aquarion Water Authority

Service area: Statewide Connecticut service territories formerly operated by Aquarion Water Company

Population: 351,756 people (EPA SDWIS PWS record; 2026 active CWS queue entry associated with the Aquarion system).

Billing fields: 6 of 7 documented

Service area: New Britain and portions of Farmington, Newington, and Plainville

Population: Approximately 73,534 people in the EPA-listed New Britain community-water-system service area; the City reports more than 17,500 water accounts.

Billing fields: 4 of 7 documented

Private Investor-Owned Utility

AQUARION-STAMFORD

CT1350011

Service area: SHELTON

Population: 119214 people (EPA SDWIS 2026Q2 active CWS estimate for CT1350011)

Billing fields: 4 of 7 documented

Municipal Department

WATERBURY WATER DEPARTMENT

WATERBURY

Service area: Waterbury, Watertown, Prospect, and Wolcott

Population: Approximately 107,271 people in the SDWIS system estimate; Waterbury Water states that its regional system serves more than 125,000 people and 26,000 service connections across Waterbury, Watertown, Prospect, and Wolcott.

Billing fields: 7 of 7 documented

Connecticut directory notes

How to compare water utilities in Connecticut

This state hub brings together 33 indexed community water systems, from city departments and public authorities to investor-owned systems and smaller regional providers. A service area may cross municipal boundaries, so use the provider name and service address on your bill when choosing a profile.

The most important distinction is between a directory listing and an official account channel. US Water Bill Pay provides a structured starting point; the utility’s own payment portal, published rate schedule, customer-service office, and mailed notice control your account. Compare the payment route, billing frequency, emergency number, and customer-protection notes before relying on a page for a time-sensitive decision.

If you are helping a household with a high bill, leak, or delinquency notice, open the utility profile and review the payment, shut-off, and leak-adjustment guides together. Keep the bill, account number, confirmation receipts, repair records, and notice dates available when speaking with the provider.