Municipal Department
City of Sunrise Public Service / Utility Billing
Serving Sunrise, Sawgrass service territory, including portions of Weston, Southwest Ranches and Davie
Population served
The utility system reports more than 215,000 residential and commercial customers across roughly 70 square miles, including Sunrise and portions of Weston, Southwest Ranches and Davie; the queue estimate for this CWS is 72,400.
State system code
FIPS 12
Billing frequency
Monthly. The base facility charge and consumption charges are billed every month, including when water or wastewater service is temporarily off.
Provider briefing
How this utility’s billing works
City of Sunrise Public Service / Utility Billing operates as a municipal department serving Sunrise, Sawgrass service territory, including portions of Weston, Southwest Ranches and Davie. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block conservation structure. The January 2026 in-city schedule charges a $25.76 monthly residential water base and $4.03 per 1,000 gallons for 0-4,000 gallons, $5.56 for 5,000-8,000, $6.34 for 9,000-12,000, $8.45 for 13,000-16,000 and $10.58 for 17,000 gallons and above. Water is also subject to a 10% municipal utility tax.. Bills are generated monthly. the base facility charge and consumption charges are billed every month, including when water or wastewater service is temporarily off., and a typical residential cost reference is At approximately 7,000 gallons, the 2026 in-city schedule produces roughly $25.76 water base plus $4.03 times 4 and $5.56 times 3 for water, plus $28.66 sewer base and $5.08 times 7 for sewer, with $11.03 stormwater, $22.63 garbage and $4.38 recycling before the water tax. A practical all-in residential estimate is approximately $140-$150 per month, subject to the City's service-territory rate sheet and taxes.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Residential wastewater is billed with a $28.66 monthly base facility charge plus $5.08 per 1,000 gallons of water used, capped at 12,000 gallons for the consumption component. It is therefore tied directly to metered water intake rather than a winter-average calculation; the rate sheet also carries separate commercial meter-size bases.
Meter and infrastructure notes
Sunrise operates an Advanced Metering Infrastructure program and distinguishes AMI from non-AMI meter tampering charges in the January 2026 schedule. The CSS/Smart View services provide account and consumption history, but the reviewed public pages do not state the exact AMI transmission interval or a route-reader schedule.
Emergency water support
Report a leak or water emergency
954-888-6087 for water-main breaks and utility emergencies; after 5:00 p.m. and on weekends the City also directs customers to 954-764-4357. Public Service customer service is 954-746-3232 during normal hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Sunrise, Sawgrass service territory, including portions of Weston, Southwest Ranches and Davie
City of Sunrise Public Service / Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.