Greenville Utilities Commission - Water and Sewer
Greenville and Greenville Utilities Commission service territory
Population reference
103,140
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; GUC offers budget billing that keeps the customer's payment level each month, and its water and sewer rate schedules are monthly.
- Rate structure
- Monthly meter-size base facilities charge plus volumetric water usage, with distinct in-city, out-of-city, Bethel and wholesale schedules. The current 2026 rate-schedule index identifies Water Schedule W-1 and Sewer Schedule S-1 as effective July 1, 2026; the linked public W-1 PDF exposed the in-city structure of a 5/8-inch base charge plus $5.13 per 1,000 gallons residential volume and a higher irrigation/conservation rate.
- Residential cost reference
- Using the published in-city benchmark, approximately $69.63 per month for 5,000 gallons before other utility components: about $8.52 water base plus $25.65 water volume, and about $13.09 sewer base plus approximately $22.37 sewer volume under the 93.5%-of-water sewer calculation. Exact 2026 billing depends on the applicable current schedule and any non-water charges.
- Wastewater and sewer calculation
- The in-city/out-of-city sewer schedule charges a monthly meter-size base plus residential sewer volume based on 93.5% of monthly water usage; the residential volume rate in the published schedule is $6.60 per 1,000 gallons. A separately metered wastewater facility is billed on 100% of measured discharge at its applicable rate. The residential sewer charge is capped at the base plus volume for 25,000 gallons, and separate irrigation meters that discharge no water to the sewer receive no sewer charge.
- Meter reading
- The current rate materials require each water meter to be billed separately and describe monthly billing. The reviewed current GUC pages do not identify an AMI/AMR transmission interval or universal field-reading schedule.
- New-account deposit
- The initial deposit is determined by the services required and the applicant's credit score. A good payment history with GUC or another utility may waive the deposit; a current GUC customer with good history can cosign if the homeowner has at least two years of active service or the renter has five years. After one year of on-time payment, the deposit may qualify to be credited to the account.
- Activation or transfer fee
- GUC lists $5.40 to set up a new account where the customer assumes usage costs since the prior regular meter reading; $27.00 for a scheduled weekday water/sewer cut-on and account setup; $10.80 for a scheduled weekday read-and-leave-on setup; and $43.20 for same-date weekday cut-on/read and setup.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
North Carolina
44%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Greenville Utilities Commission - Water and Sewer public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.
