Municipal Department
Bryan Texas Utilities (BTU) Water and Wastewater Services
Serving City of Bryan municipal water, wastewater, solid-waste, drainage, and transportation service area
Population served
The U.S. Census Bureau reports 91,541 residents in Bryan's July 1, 2024 estimate and 83,980 in the 2020 Census. Bryan Texas Utilities provides the City's water and electric services and the BTU bill also carries wastewater, solid waste, drainage, and transportation charges; the municipal population is used as the public service-area proxy.
State system code
FIPS 48
Billing frequency
Monthly. Bryan's FY2026 financial-management policy states electric, water, and wastewater billings are billed in arrears because customer meters are read monthly. The 2026 sample bill shows a 31-day water read period, an invoice date, a printed due date, and a separate disconnect date.
Provider briefing
How this utility’s billing works
Bryan Texas Utilities (BTU) Water and Wastewater Services operates as a municipal department serving City of Bryan municipal water, wastewater, solid-waste, drainage, and transportation service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered municipal water volume pricing with a residential customer charge. The latest official City financial rate table located, effective September 30, 2024 and reflected in the 2026 BTU sample bill, lists a $9.70 monthly residential customer charge, $2.76 per 1,000 gallons for 0-30,000 gallons, $3.00 for 30,001-50,000, and $3.50 above 50,000. Bryan also bills fixed residential transportation and drainage fees totaling $14 per month and a separate solid-waste charge; the sample 2026 bill shows one residential can at $13.50.. Bills are generated monthly. bryan's fy2026 financial-management policy states electric, water, and wastewater billings are billed in arrears because customer meters are read monthly. the 2026 sample bill shows a 31-day water read period, an invoice date, a printed due date, and a separate disconnect date., and a typical residential cost reference is Using the official schedule reflected on the 2026 BTU bill and assuming the winter wastewater basis equals current use, 5,000 gallons is approximately $23.50 water ($9.70 + 5×$2.76), $28.03 wastewater ($7.88 + 5×$4.03), $13.50 one-can solid waste, and $14 transportation/drainage, about $79.03 before electricity, taxes, donations, or payment fees. At 7,000 gallons the analogous estimate is $29.02 water + $36.09 wastewater + $13.50 solid waste + $14 fixed fees, about $92.61. Actual residential wastewater is based on the second-highest month during the December-February winter measurement period, so the sewer component may be lower or higher than this planning assumption.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Bryan's residential wastewater fee is calculated from water use during the billing cycles ending in December, January, and February. The City states that the amount charged from March through the following February is based on the second-highest water-consumption month in that three-month period, so customers can reduce future sewer charges by conserving during the winter measurement window. The latest official schedule lists a $7.88 residential monthly sewer charge and $4.03 per 1,000 gallons; new residential construction is temporarily billed under a City-average rule until the evaluation period is complete. Bryan maintains separate wastewater treatment facilities and does not separately meter residential sewer flow.
Meter and infrastructure notes
Bryan's 2026 sample bill shows a 31-day monthly water read, meter number, previous/current readings, and 5,400 gallons of consumption. BTU has deployed advanced metering infrastructure that allows real-time monitoring of water usage and flags constant flow over a 48-hour period as a potential leak; the City automatically enrolls water customers with a listed cell number for continuous-use and outage texts. The public materials do not identify the water hardware vendor or promise a universal transmission interval, but the customer-facing system is clearly more than a simple annual read: monthly billing is based on meter reads and AMI supports continuous-use alerting.
Emergency water support
Report a leak or water emergency
(979) 822-3777, BTU's emergency hotline for water, wastewater, electric, drainage, and other public-works emergencies. Bryan Water Services also lists (979) 209-5900 for public-works customer service and water/sewer issue reports; water customers receive continuous-use and outage alerts from that number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Bryan municipal water, wastewater, solid-waste, drainage, and transportation service area
Bryan Texas Utilities (BTU) Water and Wastewater Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.