City of Lufkin Utility Collections / Water Utilities
Lufkin, Angelina County, and the City’s inside-city, outside-city, and Burke water-service areas
Population reference
EPA-linked PWS TX0030004, CITY OF LUFKIN, is an active Community Water System serving approximately 51,236 people. The City’s utility budget materials report roughly 16,000 meters read and approximately 16,000 monthly bills, covering water, wastewater, and sanitation accounts.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. City budget materials state that Utility Collections bills all active utility customers monthly, with approximately 16,000 meters/readings and bills generated each month.
- Rate structure
- Increasing block tiers with separate inside-city, outside-city, Burke Water Service Area, commercial, irrigation, wholesale, drought, and emergency schedules. Current code rates for inside-city residential service are $14.64 minimum including 2,000 gallons, $3.75 per thousand for the next 8,000 gallons, and $4.34 per thousand above 10,000. Outside-city residential rates are $21.95 minimum, $5.63 per thousand through 10,000, and $6.51 above 10,000; Burke rates are higher.
- Residential cost reference
- For an inside-city 5,000–7,000 gallon residential month, the published water charge is approximately $25.89–$33.39: $14.64 minimum through 2,000 gallons plus 3,000–5,000 gallons at $3.75 per thousand. The FY2023 City rate sheet showed a minimum combined illustration of $14.64 water, $13.23 sewer, $18.13 garbage, and $1.50 tax; actual 2026 sanitation/tax and sewer-average amounts vary by account and should be read from the bill.
- Wastewater and sewer calculation
- Residential and multi-unit sewer service uses the average water consumption from the winter billing months of December, January, and February. If no winter average is established, the account is billed on actual water consumption or 20,000 gallons, whichever is less, until an average exists. The current inside-city residential sewer schedule is $13.23 minimum including 2,000 gallons, $4.28 per thousand above 2,000, with a 20,000-gallon maximum monthly residential billing cap and a stated maximum of $90.27. Commercial accounts use actual monthly water consumption without that residential maximum.
- Meter reading
- Lufkin’s utility budget reports approximately 16,000 meters read monthly, with radio-frequency reading effectiveness and meter change-out procedures maintained by Utility Collections. Historical City materials describe a drive-by/electronic radio-frequency meter-reading workflow and fixed-read antennas, while service personnel handle connects, disconnects, inspections, and leak checks. Billing is monthly; the exact meter manufacturer and transmission interval are not published in the reviewed sources.
- New-account deposit
- Inside-city residential and commercial deposits are $75; outside-city deposits are $85; Burke Water Service Area residential/commercial deposits are $135. Multi-unit hotel/motel deposits are $10 inside, $20 outside, and $30 in Burke. The deposit is required before tap placement/service hook-up and is refundable after 12 months of service with good payment history or when service is finalized, subject to unpaid charges.
- Activation or transfer fee
- New water/sewer taps are separate engineering/inspection transactions: inside-city 3/4-inch meter-only is $350 and meter-and-tap is $845, with higher rates for larger or outside-city taps; the code requires verification with Engineering before payment and generally provides ten working days from payment for a new tap. The ordinary residential account-transfer fee was not exposed in the current public sources reviewed, so customers should obtain the service-order total from Utility Collections at 936-633-0220.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Lufkin Utility Collections / Water Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX0030004) ↗
Search the federal drinking-water database using public water system ID TX0030004.