City of Waxahachie Utility Billing Department
Waxahachie and the City of Waxahachie water, wastewater, and related utility service area in Ellis County
Population reference
The EPA/TCEQ-indexed public-water record for PWS TX0700008 reports approximately 33,021 people served. Current Census city estimates are approximately 50,090 and current indexed water-quality sources vary up to roughly 50,814, so the PWS figure is used as the direct utility-system estimate and the city estimates are contextual.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly, with multiple Friday cycles. Cycle 1 is billed every last Friday and due every second Friday; Cycle 2 is billed every second Friday and due every fourth Friday; Cycle 3 is billed every last Friday and due every third Friday. The customer account's assigned cycle controls the exact bill date and due date.
- Rate structure
- Increasing block rates with a fixed minimum-use charge. Residential water is $22.39 for the first 1,500 gallons, then $5.90 per 1,000 gallons from 1,501 to 10,000; $6.84 per 1,000 from 10,001 to 20,000; $7.74 per 1,000 from 20,001 to 30,000; $8.58 per 1,000 from 30,001 to 40,000; and $9.72 per 1,000 above 40,000 gallons under the current 2025-26 schedule.
- Residential cost reference
- Approximately $102.14 per month for 6,000 gallons of combined water and wastewater before solid-waste charges, taxes, or card fees, using the published rates: water about $48.94 ($22.39 plus 4.5 thousand-gallon units at $5.90) and wastewater about $53.20 ($29.67 plus 4.5 units at $5.23). Actual bills vary by assigned cycle, meter increment, other utility charges, and account-specific fees.
- Wastewater and sewer calculation
- Residential wastewater is a fixed $29.67 for the first 1,500 gallons, plus $5.23 per 1,000 gallons from above 1,500 through 11,000 gallons. The maximum residential dwelling wastewater charge is $79.37. The current public rate schedule does not describe a winter-average calculation, so wastewater is represented as a direct usage-based charge unless the account has a specific City adjustment.
- Meter reading
- The City identifies a Meter Department and meter technicians who perform reads, rereads, and investigations, and customers can request a meter-related review. The reviewed current City pages do not disclose the residential meter vendor, whether the network is AMR or AMI, transmission interval, or route calendar. Exact technology and schedule are therefore not publicly documented pending a current City specification; the account's assigned monthly billing cycle is not proof of an hourly smart-meter transmission schedule.
- New-account deposit
- The current City ordinance sets a regular residential deposit of $100, subject to billing-department adjustment based on payment history, and a $173 deposit for residential new construction. Apartment, commercial, and industrial deposits are generally based on meter size, ranging from $270 for up to a 1-inch meter through $13,470 for a 10-inch-or-larger meter; a fire hydrant with RPZ has a $2,439 deposit. The City may waive a separate irrigation-meter deposit in qualifying circumstances. Deposits earn no interest, are not transferred automatically between locations, and are refunded or applied after service ends once all indebtedness is paid; the City may apply a deposit at nonpayment shutoff.
- Activation or transfer fee
- The current 2025 temporary-service application lists a $20 new-account fee. It also lists a $45 return connection charge when an extension request arrives after the disconnect date or when a later trip is required. Transfer service requires a new application and current deposit treatment; the reviewed current pages do not publish a separate ordinary transfer fee. An older official packet listed $19 for a new account, so the current $20 form should control and the older amount is legacy information.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Waxahachie Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (TX0700008) ↗
Search the federal drinking-water database using public water system ID TX0700008.