Fort Worth Water Department
Fort Worth and 33 surrounding communities in the regional Fort Worth Water service area
Population reference
Approximately 1.4 million people in Fort Worth and surrounding communities; the City's current annual-report materials also identify about 305,000 meters and more than 8,110 miles of water, wastewater, and reclaimed-water pipe.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Fort Worth reads customer meters every business day in different parts of the city and issues monthly utility bills; the reading date may not match the calendar month.
- Rate structure
- Monthly fixed meter charge plus increasing residential volume tiers priced per CCF, where one CCF equals 748.1 gallons. Effective January 1, 2026, inside-city residential water is $2.28/CCF for the first 6 CCF, $3.19/CCF for over 6 through 12 CCF, $4.29/CCF for over 12 through 24 CCF, and $5.37/CCF above 24 CCF. The 5/8-inch x 3/4-inch inside-city monthly service charge is $13.75; outside-city is $17.19. Commercial, industrial, irrigation, gas-well-drilling, and wholesale customers have separate schedules.
- Residential cost reference
- At 5,000–7,000 gallons, a typical inside-city 5/8-inch residential customer uses approximately 6.68–9.36 CCF. Using the 2026 first two water tiers, the indicative water-only charge is about $29.00–$38.10 including the $13.75 fixed service charge. Adding inside-city wastewater at $4.30/CCF plus the $7.90 wastewater service charge produces an indicative combined water-and-wastewater range of roughly $65.60–$86.25 before stormwater, environmental, solid-waste, taxes, or other municipal charges. Fort Worth's actual sewer volume is controlled by the winter-quarter average, so the current bill can differ from this consumption illustration.
- Wastewater and sewer calculation
- Fort Worth wastewater is billed from water consumption, with residential inside-city wastewater priced at $4.30/CCF in 2026 plus a $7.90 monthly service charge for a 5/8-inch x 3/4-inch meter; outside-city residential is $5.38/CCF plus $9.88. The City uses winter-quarter averaging: December, January, and February household water use is averaged to establish the monthly wastewater volume assessed during the upcoming year. Using less water during those winter months lowers the later sewer charge. Non-monitored commercial/industrial, monitored industrial pollutant loads, and master-metered multifamily properties are handled under different rules.
- Meter reading
- Fort Worth has exchanged customer meters for advanced metering infrastructure (AMI) with digital displays and radio transmitters. Encrypted readings are sent over a secure wireless network to create the bill, eliminating routine crew reads for AMI-equipped accounts. Customers can view prior-day water use in hourly increments and set continuous-flow/leak alerts through MyH2O; data is not real time and normally appears the following day. The City still describes monthly billing and a meter-reading operation that reads different portions of the city each business day, so the billing period may not align exactly with the calendar month.
- New-account deposit
- A residential security deposit of at least $50 is required for new accounts and is applied to the first billing; the published residential range is $50–$300 and the City may increase the amount for poor payment history. The deposit can be waived when the customer has at least 12 consecutive months of Fort Worth utility service without any late payments or provides a qualifying letter of credit from another utility showing the same history. A residential deposit may be refunded after one year with a good payment history; at account closure it is credited to the final bill and any remaining balance is forwarded. Commercial deposits are calculated from comparable six-month billing history and cannot be waived under the published rule.
- Activation or transfer fee
- Standard activation or transfer is $20 per meter/account. Same-day activation or transfer adds $25; same-day after-hours activation adds $50, and requests after 5:00 p.m. for same-day service must be submitted before 6:00 p.m. Meter activations are not performed on weekends or holidays. The City also says a $20 transfer service charge appears on the first bill at the new address; customers should call at least one business day before a move to avoid interruption.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Texas
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Fort Worth Water Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.