Chesterfield County Utilities Department – Central Water System
Chesterfield County
Population reference
389,897 people (EPA SDWIS PWS ID VA4041845; 2026 active CWS record).
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bimonthly, meaning every two months; bills are due upon receipt. The total consists of a customer charge, capacity charge, and metered commodity charges.
- Rate structure
- Bimonthly fixed customer and capacity charges plus increasing metered commodity charges by CCF. FY27 bills issued on or after July 1, 2026 list a $12.12 customer charge, water commodity at $2.85 per CCF, and wastewater commodity at $3.04 per CCF, with separate 5/8-inch residential capacity charges and larger-meter schedules.
- Residential cost reference
- Using the FY27 5/8-inch residential rates, 5,000-7,000 gallons is approximately 6.7-9.4 CCF per two-month bill. The water commodity is about $19-$27 bimonthly and wastewater about $20-$29, before the $12.12 customer charge and water/wastewater capacity charges. A precise monthly total requires the FY27 capacity schedule and the account’s meter size; the resulting two-month bill is roughly converted to a monthly figure by dividing by two.
- Wastewater and sewer calculation
- Chesterfield bills wastewater on the same metered CCF volume as water, adding a separate wastewater commodity charge and wastewater capacity charge. The County does not describe a winter-average formula; customer, capacity, and commodity charges make up the bimonthly total, and minimum fixed charges apply even with little or no consumption.
- Meter reading
- Chesterfield is replacing meters and adding electronic endpoints that communicate readings through cellular networks. Customers with advanced meters can use the EyeOnWater portal and smartphone applications to monitor near-real-time usage and identify possible leaks. The reviewed pages do not promise an hourly transmission interval or one universal calendar-day reading schedule.
- New-account deposit
- The County code provides for security deposits in connection with termination and delinquent service, but the reviewed customer-facing pages do not expose one universal 2026 residential startup deposit, credit-check waiver, or refund period. Connection fees are separate from a security deposit and depend on meter and service-line size.
- Activation or transfer fee
- New-service applications and move-in/move-out requests are handled by Chesterfield Utilities. The published FY26/FY27 materials list connection, meter, and service-line charges rather than one universal residential account-transfer fee; for a typical 5/8-inch connection, the rate schedule lists a $200 meter charge and $2,800 service-line charge where applicable.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Virginia
52%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Chesterfield County Utilities Department – Central Water System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (VA4041845) ↗
Search the federal drinking-water database using public water system ID VA4041845.